Risk Management Group

Distribution

Our Distribution qualifications at Level 3 offer specialised training tailored to the unique demands of warehousing, distribution, and supply operations. The General programme equips individuals with essential skills in inventory management, communication, and safety practices, applicable across a variety of industries. The Food Processing Operations programme focuses on distribution roles within primary industries, such as meat and dairy processing, emphasizing safety and operational excellence in cool and freezer storage environments. Both programmes prepare graduates for career advancement in logistics, stores management, and supervisory roles.

Risk Management Group
NZC Distribution Training

Available Training Programmes

Distribution – General – Level 3

About this programme

This qualification programme is to recognise individuals that have attained sufficient knowledge and operational skills required to safely operate as a distribution operator in warehousing, distribution, and supply.

This programme is run by RMG under a contractual arrangement with Te Pūkenga – Work-based Learning.

What you will learn

Graduates will be able to

  • Apply health, safety, and security practices to ensure own safety and minimise potential hazards for any customers and co-workers in a distribution environment.
  • Communicate with staff, managers, and customers in a distribution environment.
  • Apply standard operating procedures and the code of conduct to a work role in a distribution environment.
  • Carry out store operations and inventory control in a distribution environment.

Qualification Gained

New Zealand Certificate in Distribution (Level 3)

Who should attend?

This programme targets those currently working in operational roles in a wide variety of distribution workplaces, for example: Storeman, Picker, Packer, Dispatcher, Admin/Operations.

Career Opportunities

• Stores & Logistics Management
• Supervisory Roles

Training Progression

This programme leads into the NZ Certificate in Distribution (Level 4) and other related Level 4 qualifications in Supply Chain, Port Operations, and International Freight Logistics.

Admission Information

All applicants must be employed and in a role that allows them to complete programme-specific outcomes.

Modules in this programme

ModuleLevelCredits
27927 – Apply health, safety, and security practices35
27928 – Interact with staff, managers, and customers35
27929 – Apply standard operating procedures35
28504 – Receive and process inwards and returned goods310
17248 – Dispatch goods/materials from a site36
17249 – Monitor inventory38
28500 – Maintain stock315
28501 – Package goods35
28502 – Pick and assemble goods35
28499 – Manage inventory310
18861 – Knowledge of scanning systems38

Delivery and Costs

This programme is delivered in your workplace, providing flexibility with minimal disruption. Costs can be discussed with RMG and will be detailed within a service level agreement (SLA).

Distribution – Food Processing Operation – Level 3

About this programme

This qualification programme is to recognise individuals that have attained sufficient knowledge and operational skills required to safely operate as a distribution operator in warehousing, distribution, and supply areas of a food processing operation.

This programme is run by RMG under a contractual arrangement with Te Pūkenga – Work-based Learning.

What you will learn

Graduates will be able to:

Apply health, safety, and security practices to ensure own safety and minimise potential hazards for any customers and co-workers in a distribution environment.

  • Communicate with staff, managers, and customers in a distribution environment.
  • Apply standard operating procedures and the code of conduct to a work role in a distribution environment.
  • Carry out store operations and inventory control in a distribution environment.

Qualification Gained

New Zealand Certificate in Distribution (Level 3) – in a Food Processing Operations context.

Who should attend?

This programme targets those currently working in food processing operations such as meat or dairy processing, within stores, freezer/cool stores, or stand-alone distribution centres.

Career Opportunities

• Stores & Logistics Management
• Supervisory Roles

Training Progression

This programme leads into the NZ Certificate in Distribution (Level 4) in a Food Processing Operation context.

Admission Information

All applicants must be employed and in a role that allows them to complete programme-specific outcomes.

Modules in this programme

ModuleLevelCredits
28504 – Receive and process inwards and returned goods310
28644 – Apply safe work practices33
28650 – Work in a team to achieve designated tasks33
28931 – Interact with internal customers22
31195 – Apply operating procedures and code of conduct35
28501 – Package goods in a retail or distribution facility35
20017 – Relocate production materials35
29145 – Work in a freezer storage area310
29146 – Work in and control a cool storage area310
Electives: 29150 – Dispatch products35
Electives: 29143 – Load transport containers35

Delivery and Costs

This programme is delivered in your workplace, providing flexibility with minimal disruption. Costs can be discussed with RMG and will be detailed within a service level agreement.

Distribution – General Level 3

About this programme

This qualification programme is to recognise individuals that have attained sufficient knowledge and
operational skills required to safely operate as a distribution operator in warehousing, distribution and supply. This programme is run by RMG under contractual arrangement with Te Pūkenga – Work Based Learning.

Modules in this programme

ModuleLevelCredits
27927 – Apply health, safety and security practices to service delivery operations35
27928 – Interact with other staff, managers and customers to provide service delivery outcomes35
27929 – Apply standard operating procedures and the code of conduct to a work role in a service delivery organisation35
17248 – Dispatch goods and/or materials from a manufacturing or industrial site36
28504 – Receive inwards good in a retail or distribution facility310
Elective units – select a minimum of 29 credits 3131
17249 – Monitor inventory of goods and/or materials at a manufacturing or industrial site38
28500 – Maintain stock in a retail or distribution facility315
28501 – Package goods in a retail or distribution facility35
28502 – Pick and assemble goods for dispatch in a retail or distribution facility35
Alternate electives
28499 – Manage inventory in a retail or distribution facility310
1753 – Load and unload a general freight vehicle34
11961 – Handle and store hazardous substances in the workplace34
18861 – Scan barcode labels in a food and related products warehouse28

What you will learn

Graduates will be able to:

  • Apply health, safety, and security practices to ensure own safety and minimise potential hazards for any
    customers and co-workers in a distribution environment.
  • Communicate with staff, managers, and customers.
  • Apply standard operating procedures and the code of conduct to a work role applicable to a distribution
    environment.
  • Receive and dispatch goods in a distribution environment.
  • Carry out store operations and inventory control in a distribution environment.

Qualification Gained

New Zealand Certificate in Distribution (Level 3)

Who should attend

It is targeted at those currently working in operational roles in a wide variety of distribution workplaces, for
example: Storeman, Picker, Packer, Dispatcher, Admin/operations.

Career Opportunities

• Stores & Logistics management
• Supervisory Role

Training Progression

This programme leads into the NZ Certificate in Distribution (Level 4) and other related level 4 qualifications in
Supply Chain, Port Operations, International Freight Logistics.

Distribution – Food Processing Operation Level 3

About this programme

This qualification programme is to recognise individuals that have attained sufficient knowledge and
operational skills required to safely operate as an operator and/or supervisor/team leader in freezer cold
storage distribution and supply areas of a food processing operation. This programme is run by RMG under contractual arrangement with Te Pūkenga – Work Based Learning.

Modules in this programme

ModuleLevelCredits
28644 – Apply safe work practices in own work area33
28650 – Work in a team to achieve designated tasks33
28931 – Interact with internal customers32
31195 – Describe and apply operating procedures and the code of conduct to a work role35
28504 – Receive inwards goods310
29150 – Dispatch products
28502 – Pick and assemble goods for dispatch – only one of required
35
Operations staff – Compulsory plus the following five modules335
28501 – Package goods
20017 – Relocate production materials
29145 – Work in a freezer
29146 – Work in and control a cool storage area
29156 – Unload transport containers 29143 – Load transport containers Only one of required
Cool store/Freezer Supervisors – Compulsory plus the following five modules335
29141 – Apply product and stores knowledge to own work area
28500 – Maintain stock
28499 – Manage inventory
28635 – Apply pest control procedures in ownwork area

What you will learn

Graduates will be able to:

  • Apply health, safety, and security practices to ensure own safety and minimise potential hazards for any
    customers and co-workers in a distribution environment.
  • Communicate with staff, managers, and customers.
  • Apply standard operating procedures and the code of conduct to a work role applicable to a distribution
    environment.
  • Receive and dispatch goods in a distribution environment.
  • Carry out store operations and inventory control in a distribution environmen

Qualification Gained

New Zealand Certificate in Distribution (Level 3) – in a Food Processing Operation context

Who should attend

It is targeted at those currently working in a food processing operation such as meat or dairy processing and
who work within a stores, or freezer/cool stores areas or alternatively a stand-alone distribution centre on site

Career Opportunities

• Stores & Logistics management
• Supervisory Role

Further Training

This programme leads into the NZ Certificate in Distribution (Level 4) in a Food Processing Operation context

Admission Information

All applicants must have suitable work/industry experience, AND
•have successfully completed New Zealand Certificate in Workplace Health and Safety Practice(Level 3) OR demonstrate equivalent skills and knowledge.

Distribution – General Level 4

About this programme

This qualification programme is to recognise individuals that have attained general and specialised knowledge
and skills required to safely monitor and maintain operations in warehousing, distribution and supply operation. This programme is run by RMG under contractual arrangement with Te Pūkenga – Work Based Learning.

What you will learn

Graduates will be able to:
• Monitor and maintain health, safety and security practices to ensure own safety and minimise potential
hazards for any customers and co-workers in a distribution environment.
• Monitor and maintain interactions with staff, managers, and customers
• Monitor and maintain the application of standard operating policies and procedures to work roles
applicable to a distribution environment.
• Monitor and maintain the receipt and dispatch of goods in a distribution environment.
• Monitor and maintain the store operations and productivity systems in a distribution environment.

Qualification Gained

New Zealand Certificate in Distribution (Level 4)

Who should attend

It is targeted at those currently working in a general distribution operation such and who work within a stores,
warehousing, supply or distribution centre.

Career Opportunities

• Stores & Logistics management
• Supervisory Role

Entry Requirements

It is recommended that candidates hold the New Zealand Certificate in Distribution Level 3 {Ref: 2572

Further Training

This programme leads into Level 5 qualifications in Supply chain, Port Operations, International Freight Logistics and Business qualifications at Level 5 and above.

Admission Information

All applicants are required to be employed AND in a role that allows them to complete programme specific
outcomes

Modules in this programme

ModuleLevelCredits
27960 – Monitor and maintain health, safety and security practices for a service delivery op45
27961 – Monitor and maintain staff performance and interactions with customerss45
27962 – Monitor and maintain the application of standard operating procedures45
28498 – Monitor and maintain the procedures for dispatch of goods410
28503 – Monitor and maintain receipt of goods410
Select a minimum of 10 credits35
21518 – Ensure process improvements are sustained in an organisation using competitive systems and practices410
17250 – Manage quality assurance procedures for materials management47
28497 – Demonstrate technical knowledge of distribution facility operations310
29272 – Facilitate improvement using standard work procedures45
Select a minimum of 15 credits
28505 – Establish and maintain stock levels, and collate and dispatch customer orders410
28506 – Monitor and maintain storage of goods in a distribution facility415
29272 – Facilitate improvement using standard work procedures45

Distribution – Food Processing Operation Level 4

About this programme

This qualification programme is to recognise individuals that have attained general and specialised knowledge
and skills required to safely monitor and maintain operations in freezer cold storage distribution and supply
areas of a food processing operation. This programme is run by RMG under contractual arrangement with Te Pūkenga – Work Based Learning.

What you will learn

Graduates will be able to:
• Monitor and maintain health, safety and security practices to ensure own safety and minimise potential
hazards for any customers and co-workers in a distribution environment.
• Monitor and maintain interactions with staff, managers, and customers
• Monitor and maintain the application of standard operating policies and procedures to work roles
applicable to a distribution environment.
• Monitor and maintain the receipt and dispatch of goods in a distribution environment.
• Monitor and maintain the store operations and productivity systems in a distribution environment.

Qualification Gained

New Zealand Certificate in Distribution (Level 4) – in a Food Processing Operation context

Who should attend

It is targeted at those currently working in a food processing operation such as meat or dairy processing and
who work within a stores, or freezer/cool stores areas or alternatively a stand-alone distribution centre on site

Career Opportunities

• Stores & Logistics management
• Supervisory Role

Further Training

This programme leads into Level 5 qualifications in Supply chain, Port Operations, International Freight
Logistics and Business qualifications at Level 5 and above

Admission Information

All applicants must have suitable work/industry experience, AND
•have successfully completed New Zealand Certificate in Workplace Health and Safety Practice(Level 3) OR demonstrate equivalent skills and knowledge.

Modules in this programme

ModuleLevelCredits
31289 – Monitor and maintain health, safety and security practices45
27566 – Monitor staff performance in an organisation45
28498 – Monitor and maintain the procedures for dispatch of goods410
28503 – Monitor and maintain receipt of goods 410
Select 15 credits30
11997 – Maintain operational procedures in a distribution facility45
11969 – Maintain and integrate knowledge of legislation applicable46
11995 – Establish and maintain procedures to protect personnel, plant, and property44
28620 – Monitor the implementation of a quality system45
Select 15 credits
11965 – Plan and prepare for, manage, and record a stocktake45
11981 – Plan and control stock storage areas43
19581 – Supervise a distribution facility48
28505 – Establish and maintain stock levels, and collate and dispatch customer orders
OR (Cannot select both 28505 and 28506)
28506 – Monitor and maintain storage of goods in a distribution facility
4

4
10

15

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